Hey everyone, I hope you all had a great holiday weekend! I’m sure you noticed that I didn’t post last week, but that’s because I wanted to combine weeks 4 and 5 into one post. The internship is going great, but there are less meetings and classes more time spent on the floor selling, so there isn’t as much to write about. However, these last two weeks were pretty exciting, so I’ll be recapping the highlights from each week.
Highlights from Week 4
As an employee at Nordstrom, if you want to work your way down the pyramid, part of your career path will include being at the Rack (Nordstrom Rack). So it only makes sense to include a Rack Day into the internship where we get to experience what it’s like. Well let me tell you, it is VERY different. There are things I like and dislike about both the Rack and the Full-Line Store, but I’d probably have to choose the FLS as where I’d want to spend most of my time.
The biggest difference between the two…
- Less customer focused; It’s more about keeping the racks sized, filled, & clean and clutter free.
- You’re there to sell fashion; It’s all about giving great customer service and improving it.
With that being said, I know eventually I will end up at the Rack, but for now, I’m happy putting my fashion skills to use in the FLS.
Highlights from Week 5
This week was a whole lot of fun! First, we attended what’s called a Recognition Meeting where the interns, managers, and some very important people from stores throughout the region gather to recognize top talent. The best part about this meeting is that there’s always a guest speaker which could be someone in an executive position. This time, it was Scott Meden, the Executive Vice President General Merchandise Manager of the Shoe Division (very long title). He works in Seattle with the Nordstrom Merchandising Group and had a lot of helpful information to provide to us.
We also got to meet the other interns this day and all got a chance to sit down with Mr. Meden to ask him some questions. He gave us insight on what he does, and advice for us and our journey with Nordstrom.
My next favorite part about this week was our shadow with the Personal Stylist Manager. Although I was expecting us to literally follow her around to see what a day in her shoes is like, I was still excited because I like styling, and want to look more into what she does. However, her plan for us was a little different. Since there were 4 of us, it would’ve been a little weird for us all to walk around the store with her, so instead she gave each of us a challenge. We each got a different scenario and had to style outfits for our pretend customers that would be coming in to shop with us.
My scenario: A young mom with a 6-month-old baby girl, a little boy going into 4th grade and a little girl going into kindergarten.
With this information, I was able to pick out things throughout the store, but I was also lucky because I’m in the kids department and most of these outfits are for kids. We had about 40 minutes to get everything together and set up our fitting rooms. I chose a few outfit options for each of the kids, and a comfortable on-the-go look for mom.
As I set up my fitting room, there were a few things I kept in mind: set it up in terms of how they would wear the outfit so they can picture it on, remember to put the shoes under each look it goes with, and space out the pieces along the rack to get a better look at the items.
[Not pictured: Mom’s outfit with jewelry, shoes, and a diaper bag that can also be used as a purse; baby’s layettes, a teething toy, and a few outfits with Freshly Picked shoes to match; packs of underwear for the kids]
The last part of our time with the manager was to create our own post for our store’s Instagram page. Here’s what I came up with…
Hope you enjoyed!